FAQ
Frequently Asked Questions
- How to find the prospects who have unsubscribed? (#UNSUBSCRIBED tag)
- What happens if a prospect sets an autoresponder?
- How to set up a click-based condition
- My campaign stops sending emails for a few days, why?
- What happens if a prospect replies from another email address?
- How can I change my password?
- How to add users to Team
- How to use custom tracking links for prospects
- Emails unrelated to my campaigns appear in Woodpecker Inbox
- Exporting prospects from Woodpecker
- What happens if a prospect forwards a message sent from Woodpecker, and somebody replies to that forward?
- How Woodpecker detects emails
- Why isn't my invoice in English?
- CCPA - California Consumer Privacy Act
- Can I transfer my data to another user account
- Deleting emails from Woodpecker Inbox
- BCC to CRM
- Do I need to keep the answers from prospects in my inbox?
- Will the replies from prospects appear in my own Inbox (e.g. on Gmail)?