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FAQ

Frequently Asked Questions

  • What happens when a prospect replies to my email?
  • Video - Can I add it to my campaign?
  • How to set up Custom Tracking Domains
  • How to edit and update your signature
  • How to include the unsubscribe link (opt out)?
  • A/B Testing: FAQ
  • Billing: FAQ
  • How to use our custom fields (snippets)?
  • How can I change the font type, size and color in my email?
  • How to include an image in my email?
  • Guide to tracking open rates in Woodpecker
  • Bounced and Invalid: what's the difference?
  • Sending limits of various Email Service Providers
  • What is DKIM?
  • What is SPF?
  • How to use GDPR encryption and unsubscribe?
  • My campaign is running, but emails are not being sent
  • How to remove prospects from Woodpecker?
  • Setting an alias
  • Configuring an alias on Google Apps account
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Categories

  • Quickstart
  • FAQ
  • Running a campaign
  • CCPA & GDPR
  • Integrations
  • Billing and payments
  • Deliverability
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