FAQ
Frequently Asked Questions
- My campaign stops sending emails for a few days, why?
- My campaign is running, but emails are not being sent
- How to remove prospects from Woodpecker?
- Bulk tagging & untagging prospects
- Configuring an alias on Google Apps account
- How to Upgrade your plan
- How many prospects can I add to Woodpecker?
- Can I change the sender email address when the campaign is already running?
- Setting an alias
- Our CSV and Excel file guide - importing prospects
- Conditional Email Configuration
- What happens when a prospect replies to my email?
- What is DKIM?
- How to find the prospects who have unsubscribed? (#UNSUBSCRIBED tag)
- How to use our custom fields (snippets)?
- How to Blacklist multiple prospects (bulk update)
- Bounced and Invalid: what's the difference?
- How to get a Weekly Summary of your campaigns' results?
- What does the tab "To Check" mean?
- How to update your signature