How does detecting timezone works

For Woodpecker to detect your prospect's timezone, first, you need to fill in the column "Country". In case this information is missing, you'll see the corresponding column in orange colour and timezone detection won't be possible.
Learn how to schedule emails using your prospect's timezone.

How to detect your prospects' timezones?

  1. Open the main Prospects list.
  2. Select your prospects by check-marking them.
  3. Click the "Actions" tab.
  4. Choose "Detect timezone" from the drop-down menu.

FAQ

Q: I selected the timezone for my prospects but didn't mean to. How can I go back?

  1. Simply click the previously selected timezone,
  2. Select Unknown from the list. Done! Tip: you'll always find it on the top!

Q: What if my prospect lives in a country with multiple timezones?

I this case, please select the relevant timezone manually

  1. Open the main Prospects list.
  2. Go to the column "TIMEZONE" by dragging the cursor to the right.
  3. Click Select timezone... and scroll through the list to choose the right timezone for your prospect.

Q: I can't find the 'TIMEZONE' column. What am I doing wrong?

Don't worry! Most probably this column is not shown in the table. 

  1. Click the three dots in the table's top right corner to open the drop-down menu. 
  2. Navigate to the second page by clicking the arrows. 
  3. Check-mark "timezone" box

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