How to connect a mailbox using Amazon SES to Woodpecker

If you're connecting a custom email account using Amazon SES, this guide will take you through the advanced setup process.

IN THIS ARTICLE

Connecting your mailbox
Troubleshooting
FAQ

1. Click ‘Connect your email’.

Once your campaign is created, open it (click ‘Campaigns’ in the black bar at the top, then click your campaign), and click ‘Connect your email’, right below the campaign's name.

Alternatively: you can go to ‘Settings’ (expand the menu in the upper right and click ‘Settings’), then click the green button ‘Add Email Account’.

2. Choose your email provider

Woodpecker has native, one-click integration with Google's Gmail, and Microsoft's Office 365 and Exchange. For any other email service provider, you should select “Other (IMAP)”. The setup will not be long either way!

Note that when you select one of the available options, you will be informed about the sending limits for this provider. The default limit in Woodpecker will be set according to your choice. You can change it later in Settings.

3. Choose “Advanced” to connect Amazon SES

  • Select "Advanced - I want to use another SMTP server".
  • Click "ADD EMAIL".

When connecting you need to first make sure that the email address has been verified and that it is not in the sandbox anymore

4. Add your IMAP and SMTP server data

Type in your email address or login, password, ports for the IMAP and SMTP for this account. Trouble finding it? Look for it in the settings of your mailbox, or check your server's help page.

  • Add Access Key ID in the "Login (optional) section" 
  • Add Secret Access Key as the "Password" when connecting Amazon SES.
Not sure how to find your Access Key ID and Secret Access Key? Learn more about it here.

Troubleshooting

Woodpecker may connect your email address conditionally. Check what that means here.
In case of any other issues, have a look at our article I can't connect my mailbox.

5. Set your ‘From name’ and ‘Signature’

You can set the sender's name that will be visible to your recipients. You can also set a signature that will be attached to the emails you send.

You can skip this step for now and edit your 'From name' and ' Signature' later by clicking ‘set it later in Settings’. 

6. Your account has been connected

Now you are able to select your Microsoft Exchange email address as a sender in your campaign.

7. Finalize the setup

  • Click “OK” to continue creating your first campaign. 
  • Go to “deliverability report” to check information about the correctness of SPF and DKIM when connecting the mailbox.

Deliverability

Deliverability is the number of emails that have reached the recipients' inboxes compared to the number of sent messages overall. The goal is to have as many of your emails land in your prospects' inboxes rather than going to spam folders. To ensure high deliverability rates, make sure you set up SPF and DKIM correctly. Click here to learn more about the importance of deliverability. 

Warm-up

Also, don't forget about the domain and email address warm-up.

FAQ

Q: Why do I need to set up SPF and DKIM?

SPF records tell mailboxes which hosts are allowed to send mail from a given domain. You can add SPF records in your DNS settings to easily prove your authenticity and help your email deliverability. 

Q: How can I set up SPF and DKIM?

Here is a step-by-step Amazon's instruction on how to set up these records.

Q: What SPF should I add?

Your SPF is:

v=spf1 include:amazonses.com ~all"
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