Deleting account

If you wish to delete your account you can do it from the Billing section of your account.

1. Go to Settings → Billing. 

2. Scroll down to the bottom of the page. 

There, you will see ' DELETE ACCOUNT' section.

3. Click 'Pause or cancel'.

4. Select 'Delete account'.

You'll be redirected to a page where we'll ask you to specify the reason for deleting your account. Please remember that your feedback means a lot to us and helps us grow.

5. Select the reason for your cancelation and click DELETE ACCOUNT.

Alternatively, you can also send us a message, preferably to support@woodpecker.co. 

We will cancel any future payments and your account will remain active until your billing period is over. After that, we'll delete your account. 

Q: I canceled my subscription but I changed my mind and would like to keep the account. What should I do?

Log in to your account and click the button " I WANT TO KEEP IT". You can also manage your subscription from your Billing page.