How to connect a custom email account to Woodpecker

If you're connecting a custom email account (e.g. one that you have hosted on your own server) this guide will take you through the advanced setup process.

This guide assumes that you have at least basic understanding of what a domain, DNS, SPF and DKIM are. If you're not sure what they taste best with, please take a moment to read about them, following the links for each.

1. Click ‘Connect your email’.

Once your campaign is created, open it (click ‘Campaigns’ in the black bar at the top, then click your campaign), and click ‘Connect your email’, right below the campaign's name.

Alternatively: you can go to ‘Settings’ (expand the menu in the upper right and click ‘Settings’), then click the green button ‘Add Email Account’.

2. Choose Other(IMAP) as your email provider

Please choose ‘Other (SMTP)’ if your mailbox is based on your own server.

Next, select ‘Advanced - I want to use another SMTP server’, and click ‘Continue’.

3. Add your IMAP and SMTP server data

Type in your email address or login, password, the IMAP and SMTP server address for this account. Trouble finding it? Look for it in the settings of your mailbox, or check your server's help page.

4. Set your ‘From name’ and ‘Signature’

You can set the sender's name that will be visible to your recipients. You can also set a signature that will be attached to the emails you send.

You can skip this step for now and edit your From Name and Signature later by clicking ‘set it later in Settings’.

5. Finalize the setup

Click ‘Connect’ / ‘Add’ and wait until Woodpecker finishes the configuration.

Note: Woodpecker may connect your email address conditionally Check what that means here.

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