How to connect Microsoft Office 365 email account to Woodpecker

This guide will take you through the process of connecting your Microsoft Office 365 account to Woodpecker.

IN THIS ARTICLE

Connecting your mailbox
Troubleshooting
FAQ

1. Click ‘Connect your email’.

Once your campaign is created, open it (click ‘Campaigns’ in the black bar at the top, then click your campaign), and click ‘Connect your email’, right below the campaign's name.

Alternatively: you can go to ‘Settings’ (expand the menu in the upper right and click ‘Settings’), then click the green button ‘Add Email Account’.

2. Choose Office 365 as your email provider

Woodpecker has native, one-click integration with Microsoft Office 365.

Note that when you select Office 365 you will be informed about the sending limits for this provider. The default limit in Woodpecker will be set according to your choice. You can change it later in ‘Settings’.

3. Choose ‘Automatic connection’

Choose ‘Automatic connection’ and the App will auto-detect settings and quickly configure the email for you.

Troubleshooting

Woodpecker may connect your email address conditionally. Check what that means here.
In case of any other issues, have a look at our article I can't connect my mailbox.

4. Set your ‘From name’ and ‘Signature’

You can fill in your ‘From name’. It’s your sender’s name that will be visible to your recipients. You can also set up a signature that will be attached to the emails you send.

You can skip this step for now and edit your ‘From name’ and ‘Signature’ later by clicking ‘set it later in Settings’.

5. Your account has been connected

Now you are able to select your Microsoft Exchange email address as a sender in your campaign.

6. Finalize the setup

  • Click “OK” to continue creating your first campaign. 
  • Go “Deliverability report” to check information about the correctness of SPF and DKIM when connecting the mailbox.
Deliverability

Deliverability is the number of emails that have reached the recipients' inboxes compared to the number of sent messages overall. The goal is to have as many of your emails land in your prospects' inboxes rather than going to spam folders. To ensure high deliverability rates, make sure you set up SPF and DKIM correctly.

Warm-up
Also, don't forget about the domain and email address warm-up. Click here to learn more about the importance of deliverability. 

FAQ

Q: Why do I need to set up SPF and DKIM?

SPF records tell mailboxes which hosts are allowed to send mail from a given domain. You can add SPF records in your DNS settings to easily prove your authenticity and help your email deliverability. 

Q: How can I set up SPF and DKIM?

Here's Microsoft instruction on how to set up SPF and DKIM.

Q: What SPF should I add?

If you're using Microsoft to send your messages, you should consult this page.  It's very important to set it in only one line. Use "include" statement if you wish to add more values, for example, Sendgrid or Mailgun. Here is SPF record for Exchange Online:

v=spf1 include:spf.protection.outlook.com

Alternatively: if you connected your Microsoft Office 365 email account through the "Settings" menu, you can now select it in your campaign. Simply go to ‘Campaigns’ list, open the campaign and select the newly connected Microsoft Office 365 email account address in ‘Send from’.

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