How to connect Microsoft Exchange email account to Woodpecker
This guide will take you through the process of connecting your Microsoft Exchange account to Woodpecker.
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1. Click ‘Connect your email’.
Once your campaign is created, open it (click ‘Campaigns’ in the black bar at the top, then click your campaign), and click ‘Connect your email’, right below the campaign's name.
Alternatively: you can go to ‘Settings’ (expand the menu in the upper right and click ‘Settings’), then click the green button ‘Add Email Account’.
2. Choose Microsoft Exchange as your email provider
Woodpecker has native, one-click integration with Microsoft Exchange.
Note that when you select Microsoft Exchange you will be informed about the sending limits for this provider. The default limit in Woodpecker will be set according to your choice. You can change it later in ‘Settings’.
3. Choose ‘Automatic connection’
Choose ‘Automatic connection’ and the App will auto-detect settings and quickly configure the email for you.
4. Set your ‘From name’ and ‘Signature’
You can fill in your ‘From name’. It’s your sender’s name that will be visible to your recipients. You can also set up a signature that will be attached to the emails you send.
You can skip this step for now and edit your ‘From name’ and ‘Signature’ later by clicking ‘set it later in Settings’.
5. Your account has been connected
Now you are able to select your Microsoft Exchange email address as a sender in your campaign.
6. Finalize the setup
- Click “OK” to continue creating your first campaign.
- Click “DELIVERABILITY REPORT” to check information about the correctness of SPF and DKIM when connecting the mailbox.
7. Check your inbox for "Testing your email connection" message
Once you connect your email account to Woodpecker, the App will send you the message confirming the successful connection. You will see it in your primary inbox. Its subject is "Testing your email connection with Woodpecker.co" and should look like the one on the image above.
Don't worry, this is an automatic message sent from our internal email address email@example.com.
In case you're connecting a mailbox to a company under the Agency panel, we will send the message from the email account connected to your Agency account. The content of that message can be crafted by you in the Agency panel settings. Have a look at the Agency Quickstart Guide »
You can't find the test message in your inbox?
- You might have been connected conditionally.
- Check your SPAM or junk folder.
- If the message is there, move it to the primary inbox.
- Try connecting your mailbox again. Remember to remove any labels or forwarding options. Learn why »
- Your email address should be connected successfully!
Testing your connection – campaign email
Woodpecker will be testing your email connection and deliverability every day by sending the test email to another of our internal email addresses, firstname.lastname@example.org. Don't worry! While you have active campaigns, we will be sending the email once a day to check if your deliverability settings, such as SPF records or DKIM, have been set up correctly. Although a copy of those emails can be different than the original copy of your campaign, we do it to make sure that you're up-to-date with your domain settings. Here you can read more about our deliverability checks and report »
Deliverability is the number of emails that have reached the recipients' inboxes compared to the number of sent messages overall. The goal is to have as many of your emails land in your prospects' inboxes rather than going to spam folders. To ensure high deliverability rates, make sure you set up SPF and DKIM correctly. Click here to learn more about the importance of deliverability.
Also, don't forget about the domain and email address warm-up.
Q: Why do I need to set up SPF and DKIM?
SPF records tell mailboxes which hosts are allowed to send mail from a given domain. You can add SPF records in your DNS settings to easily prove your authenticity and help your email deliverability.
Q: How can I set up SPF and DKIM?
Q: What SPF should I add?
If you're using Microsoft to send your messages, you should consult this page. It's very important to set it in only one line. Use "include" statement if you wish to add more values, for example, Sendgrid or Mailgun. Here is SPF record for Exchange Online:
Alternatively: if you connected your Gmail through the "Settings" menu, you can now select it in your campaign. Simply go to ‘Campaigns’ list, open the campaign and select the newly connected Gmail address in ‘Send from’.