For Agencies, a Seat is an Email Account added to a Company; adding new Users is free.
A separate login and in-app view for a person that you invite to co-manage your Woodpecker account. One, default User (the account's owner) is included in the base fee.
An email address (mailbox) that you connect to Woodpecker for sending emails. Connecting the first Email Account is included in the base fee for your account.
The Pricing Plan that you choose determines the cost per seat in your account:
|Start Up||$40 / Seat / month||basic features for smaller teams|
|Team PRO:||$50 / Seat / month||advanced features for bigger teams|
|Enterprise||custom pricing||custom integrations for enterprises|
An enhanced Woodpecker account which features a dashboard for managing campaigns for multiple client companies, with free User accounts. Agencies are only charged for Email Accounts connected to their Companies.
The chosen entity that graciously provides the name for your account; it may (but doesn't have to) be your business, which also may (but doesn't have to) be billed for your account's use.
For Agencies, a Company is a "sub-account" that is created and managed by an Agency for its client. It is almost identical to a standard Woodpecker account, but only charged for Email Accounts (adding new Users is free), and may be deactivated, which puts all fees for it on hold. Read more about deactivating a Company »
One full month's (or year's) use of your account. It starts on the same day every month (e.g. March 5th – April 5th), or on the same day every year (for yearly subscriptions), and payment is collected on that day, which renews the pre-paid subscription for your account (see Renewal).
Your next payment, calculated in correspondence to the Seats that you have been using in the current billing cycle. This amount might increase (if you add Seats) or decrease (if you remove Seats added previously). Read more about billing »
Choosing a payment method and confirming your payment, which is automatically collected by the system. Your subscription is then activated, and will be renewed automatically until you decide to cancel it (see Renewal, Billing Cycle).
After Confirming payment for your account, the system collects the monthly/yearly fee (depending on your Pricing plan), which has your subscription renewed for the following month/year. This happens automatically at the beginning of your Billing cycle.
The legal document with the details of your payment. You can access any of your invoices in Settings → Billing, Payment History section. If you added a Billing Email to your account, every invoice will also be sent to that email. Read more about invoices »
Canceling your subscription has your account deactivated and deleted with the end of your Billing Cycle. You can use your account until then; no further charges apply. All data in your account is lost when it is deleted. Read more about cancelling »
Pausing your account puts it on hold for a reduced fee, with the start of the next Billing Cycle. No sending is possible, but the app keeps on tracking replies and updating your prospects and the statistics in your campaigns. All your data is kept in your account, and you retain full access to it. Read more about pausing »