Quickstart Vol. 2: How to use cold email stats

This is Quickstart Vol. 2 describing three places in Woodpecker panel where you can control statistics of your campaigns and particular messages. Read the whole post to discover all stats in Woodpecker, or quickly jump to the one that interests you at the moment:

1. Stats on the List of Campaigns

The list of campaigns is the first view you see after logging in to your Woodpecker account.

There are some basic numbers considering each of your campaigns as whole. In this view, you’ll be able to check:

  • how many prospects have been added to the campaign (PROSPECTS)
  • how many got your message (DELIVERED), and
  • most importantly: how many replied (REPLIED)

WHAT CAN YOU USE THIS FOR?

This is the easiest way to compare effectiveness of two campaigns in terms of  A/B testing. At first sight, you’ll be able to tell that Campaign A is bringing you more replies than Campaign B. Looking for reasons, you can click the campaign’s name to access more details in the Campaign overview.

The Campaign overview involves 3 tabs: Stats, Prospects, To Check. The first two involve helpful detailed statistics.

2. Campaign overview  Stats tab

The  Stats tab includes:

  • A) infographically presented statistics of the whole campaign, 
  • B) as well as statistics of each message in the sequence, presented in the table below the infographic.

Campaign overview - Stats tab

A) Campaign stats

In the infographic, starting from the left you’ll see:
  • PROSPECTS – How many prospects are currently saved in this campaign
  • SENT – How many opening emails (Emails #1) have been sent so far
  • QUEUED – How many prospects are in the sending queue: that is they haven’t received any message from this campaign yet, but are in queue to get Email #1 (and then follow-ups if they don’t reply)

Stats-Prospects-Sent-Queued

Next, you’ll be able to see:
  • DELIVERED – How many prospects actually got your message to their inbox
  • OPENED – How many prospects opened at least one of your messages. The default number is expressed in per cents, that is: how many of those prospects who actually got your message opened it. As you hover over the per cent value, you’ll see the actual number of prospects.

Stats-Delivered-Opened

Looking further to the right, you’ll be able to check how many of your prospects’ addresses have been marked as:
  • BOUNCED – this happens when for some reason the your message could not be delivered to their inbox, but it’s been verified by Woodpecker that the address exists in general.
  • INVALID – this happens when an email address has been verified by Woodpecker as non-existent.

Stats-Invali-Bounced

Again, those two values are expressed in per cents, but as you hover over them, you’ll see the exact number.
Finally, on the right in the biggest circle, you’ll see the most important value of all cold email stats – the reply rate.
  • REPLIED – shows how many of the prospects who have received at least one of your emails actually replied to you.
As you hover over the circle, you’ll see the exact number.

Stats-Replied

B) Messages stats

All the above are statistics considering the campaign as a whole. But you can also check the table below the infographic to see how each of your messages is doing separately.

Stats-Per-Message

Here you have access to the same types of data as in the general campaign overview (sent, to send/queued, delivered, opened, replied etc.), but with division into separate messages in the sequence.

WHAT CAN YOU USE THIS FOR?

  • you can assess that the opening email needs improvement in copy or some changes in delivery times, as it doesn’t bring as many replies as you would expect it to;
  • you can see that your follow-ups have significantly higher open rates than your opening email;
  • you can easily check which of the messages in your sequence brings the most replies, and analyze it to check which part of the message works so well for this particular prospect group. Then, you can improve the remaining parts of your outreach on the basis of your conclusions.

To quickly access the details of each email from the sequence (without editing the campaign), you can click the black triangle next to each message in the table, or you can click the blue ‘show more’ link to open the details of all messages at once.

Stats-Per-Message-Details

That will show you the preview of the email’s copy as well as its settings considering delivery time and daily limits. All of these affect the open rates and reply rates of your emails.

3. Campaign overview  Prospects tab

The second tab in the Campaign overview, called ‘ Prospects’, involves information about all the prospects saved in the campaign and their activities (or lack thereof) in response to your email.

In this one, you can filter those who opened your email or replied to it. Except for statistics, you will be also able to check:
  • who exactly replied to your email,
  • when they replied, and
  • what they wrote.

To see more details about a chosen prospect, click the black triangle on the right in the same row.

Campaign-Prospects-tab-Stats-Details

You will see the whole history of all emails sent to and received from the chosen prospect within this campaign. To hide the details, click the black triangle again.

WHAT CAN YOU USE THIS FOR?

Control the reactions of your prospects and plan your futher steps depending on what they did (or didn't do) with your message.

Two more things you can do in this tab:

1. You can change the status of a prospect. For instance if someone replied that they want to be removed from your mailing list, you can change their status to ‘blacklist’. Just click their status field and choose another status.
2. You can select some prospects and export them into CSV file, and from there to your CRM or wherever else you keep your leads’ contacts.

The third tab in the Campaign overview, called ‘To Check’ does not involve any statistical data.

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